Support Center

All Seeing Eye Support

We're here to help with any questions about the All Seeing Eye mobile app. Browse our frequently asked questions or reach out directly.

Contact

Get in Touch

Business Hours

Mon – Fri · 09:00 – 18:00 (GMT+3)

Address

Hürriyet Mah. Abdi İpekçi Cd. Şakacı Sk. Turunç Sitesi No:6 D:8 Kartal / İstanbul, Türkiye
FAQ

Frequently Asked Questions

Find quick answers to common questions about the app.

What is All Seeing Eye?

All Seeing Eye is an enterprise field tracking solution that combines real-time location tracking, task management and reporting for field teams in a single mobile and web platform.

How do I download the app?

The app is available free of charge on the App Store for iOS and on Google Play for Android. You need a corporate account to sign in. If you don't have an account, please contact us.

I'm having trouble signing in. What should I do?

If you forgot your password, use the "Forgot Password" link on the sign-in screen. If the issue persists, please email erhan.bayram@intelevo.com.tr with your username and a screenshot of the error.

What permissions does location tracking require?

To deliver field tracking, the app needs location ("Always" is recommended) and background activity permissions. These are used only to share your location with your manager during working hours and within your assigned area.

How is my data protected?

All data is transmitted end-to-end encrypted (HTTPS / TLS 1.2+) and stored on secure servers. Our processes comply with KVKK and GDPR; data is processed solely for service delivery.

Does the app use a lot of battery?

All Seeing Eye is designed to optimize battery usage with smart location update intervals, motion detection and energy-saving algorithms. We recommend disabling battery optimization for the app in your device settings.

How do I report a bug?

Please email erhan.bayram@intelevo.com.tr with your device model, OS version, app version and a screenshot of the issue. We'll get back to you as soon as possible.

How can I delete my account or data?

To delete your account or related data, send a request to erhan.bayram@intelevo.com.tr along with your registered username. Requests are processed within 7 business days.

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